User Guide
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Contents (Expand All)

Introduction

This help topic has a video

Best Practices for Success

Frequently Asked Questions

Understanding the Contract / Management System

Interactive Electronic Contracts-Documents

This help topic has a video

Quick Minute Updates

CTM One Users

Integration OR Linking Transactions

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Smart eContracts & Templating

  2021 Smart Commission Forms Create and Locate
  2020 Smart Commission Forms Create and Locate
  Smart eContracts - Features and Benefits
  Smart eContracts - Training Course Video
  Smart eContracts - Contact Us For Assistance
  _IMPORTANT Update
  Access to Company Templated Documents
  Adding Buyer and Buyer Agent Names to a Locked SMART Document
  Add Additional Signer(s) to a PDF Document
  Adding Signature Boxes to a PDF Document
  Change the Size of the Signature Field
  Create Personal Contract Library
  How to Sign a Smart Document
  Icons Explained
  Miscellaneous Docs Management Basics
  Non Readable PDF - Advanced Feature
  Quick Access to Smart Templated Contracts
  Readable PDF - Advanced Feature
  Signing a SMART Document
  Uploading a Document to Misc Docs Management
Account Personal InfoThis help topic has a video
Account: Payments - Cancel Account Link
Attend LIVE Training Courses
Auto Dating Deadlines Template
Auto-Correction on Disclosures/Documents Feature
Brokerage Firm Benefits of Smart TemplatingThis help topic has a video
Cancel Account Instructions
Clause Library Feature
Client Access FeatureThis help topic has a video
Client DatabaseThis help topic has a video
Closing MLS InfoThis help topic has a video
Contract Deadlines Communication ToolsThis help topic has a video
Contract Deadlines Tracking System
Contract FoldersThis help topic has a video
Contract to Buy and Sell Features
Custom Labels and Letters FeatureThis help topic has a video
Customer Support
Dashboard BASIC NavigationThis help topic has a video
Disclosures - How To's
Docs Management SystemThis help topic has a video
Documents that can be Completed by Participants OnlineThis help topic has a video
Double Ended/Sided ContractThis help topic has a video
eCalendar FeatureThis help topic has a video
eContact SheetThis help topic has a video
Email Contracts Feature
Full ReportThis help topic has a video
Home Warranty Order Feature
Initial Lines on Printed Contracts Feature
Listing Transaction - SubFOLDERSThis help topic has a video
Log - Notes FeatureThis help topic has a video
Message System FeatureThis help topic has a video
Miscellaneous Contracts Folder
Mortgage CalculatorThis help topic has a video
Navigating eContractsThis help topic has a video
O & E OrderThis help topic has a video
Parent Contract TemplatesThis help topic has a video
PDF Print - Printing A ContractThis help topic has a video
Printing Contracts/Documents OptionsThis help topic has a video
Property Insurance Order FeatureThis help topic has a video
Quick Start FeatureThis help topic has a video
Reports Feature: SOLD Transactions ReportThis help topic has a video
Saving a Contract-Document to your ComputerThis help topic has a video
Signature Certificate This help topic has a video
Software Requirements
Team Member AccessThis help topic has a video
Title Order
Transaction CoordinatorThis help topic has a video
Utilities General Information
Utilities Personal Settings
Vacation Notice FeatureThis help topic has a video
Web InitialsThis help topic has a video
Web SignatureThis help topic has a video

How to Sign a Smart Document

When a Client/Signer opens an email with a SMART eContract embedded, they will click on the live, blue link to open the electronic document.

To begin signing any SMART eContract, the Signer, will first need to click on the green Select button to the right of their name. Once the Document comes up on the screen, they will want to thoroughly review each section of the document. It is very important to note that the party who created the document, and sent it to the Signer, may have assigned specific fields for them to complete before signing the document. The Signer can identify which fields have been assigned to them by clicking on the blue Next Field button.  Any fields that do not highlight in blue, that Signer will not be able to complete.

Field types vary from check boxes to radio buttons, to text boxes and more.

Once the Signer has reviewed and completed the document, the next step is to click the Sign Now button at the bottom of the screen. Or they can click on the highlighted box above their name. 

The Signer then has two ways of adding their signature to the document. They can select from the Type Signature button, a Font Signature which allows them to select from any of 6 different font types. Or the Signer can click on the  Draw Signature and simply proceed to draw their signature using the mouse, a stylus, or their fingertip. 

Once they are satisfied with their signature, the Signer must click the blue Create Signature button.

Finally, the Signer must click the blue Accept button, to accept their signature. This means that their signature will then be embedded onto the document and is a legal and binding signature.

Before the Signer closes the browser window or tab, they can choose to View as PDF and or Save PDF to their computer for their records.

NOTE: As soon as the Signer has accepted their signature, the agent will then receive an instant notification letting them know the Signer signed successfully. Therefore, there is no need for the Signer to resend the document to the agent. The agent will now have the option to access the Actions drop down if they would like to View or SAVE the document in a PDF format for their records.

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