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Introduction

This help topic has a video

Best Practices for Success

Frequently Asked Questions

Understanding the Contract / Management System

  Add Notes to Contracts Created
  Adding a CoLister or CoBuyers Agent to Contracts
  Allow Listing Agent To View Documents
  Allow Buyer's Agent to View Documents
  Copy - Duplicate Locked Contracts
  Copying From An Existing Contract
  Creating A New Contract
  Creating and Using Contract Templates
  Create an Exclusive Right to Sell Listing Contract from Contract to Buy and Sell
  Create Counterproposal from within the Detailed Transaction
  Entering Client Information in Contracts
  Hidden Contracts
  How to Know When a Contract/Document Has Been Created
  Parent Contracts
  Quick Start Feature
  Practice Contract
  Save All Docs Feature
  Seller`s Estimate Net Sheet
  View and Upload CBS Received Through Integration
  View Transaction Assigned to you from Another eContracts Agent
  Where to Find Contract(s) After You Have Saved and Closed Parent Contract

Quick Minute Updates

  QM: Emailing Contracts: Now Each Doc is a Live Link

CTM One Users

  NEW FEATURES - What's New for Software Releases and Updates
  Main Dashboard - Messages System
  Utilities - Personal Info
  Utilities - Enter your Broker License! Mandatory for 2019
  Utilities - eSignature File and Settings
  Utilities - Custom Deadlines
  Utilities - Auto Dating Deadlines Templates
  Detail Dashboard - Messages
  Detail Dashboard - Contract Deadlines
  Detail Dashboard - Adding Custom Deadlines to a Transaction
  Detail Dashboard - eCalendar
  Detail Dashboard - Save All Docs
  Detail Dashboard - Docs Management Convert
  TASK Feature

Integration OR Linking Transactions

This help topic has a video
  BUY SIDE: Selling Agent Integration Requirements and Features
  LISTING SIDE: Agent Features
  Create and Share Disclosures - Automatic Feature
  Create Counterproposal from Offer Received from another eContracts Agent
  Counterproposal Received - Update Deadline Tracking System
  Create Docs and a Folder for Buyer Offer
  Enhancements ~ Offer Status-Moving Offers-Saving Notes
  Offer Received Notification
  Update Contract Deadlines from Offer Received

Smart eContracts & Templating

  2021 Smart Commission Forms Create and Locate
  2020 Smart Commission Forms Create and Locate
  Smart eContracts - Features and Benefits
  Smart eContracts - Training Course Video
  Access to Company Templated Documents
  Adding Buyer and Buyer Agent Names to a Locked SMART Document
  Add Additional Signer(s) to a PDF Document
  Adding Signature Boxes to a PDF Document
  Create Personal Contract Library
  How to Sign a Smart Document
  Non Readable PDF - Advanced Feature
  Quick Access to Smart Templated Contracts
  Signing a SMART Document
  Uploading a Document to Misc Docs Management
Account Personal InfoThis help topic has a video
Attend LIVE Training Courses
Auto Dating Deadlines Template
  How_To_Create_Auto_Dating_Deadline_Templates within Utilities
  How to Create Deadline Templates from within the CBS
  How to Recall an Auto Dating Deadline Template
  Weekends - Holidays in the Auto Dating Deadline Feature
Auto-Correction on Disclosures/Documents Feature
Brokerage Firm Benefits of Smart TemplatingThis help topic has a video
Clause Library Feature
  Creating and Viewing Personal Clause Library
  Adding Clauses to Contracts, Documents and Disclosures
Client Access FeatureThis help topic has a video
  Create Client Access for Other Participants
Client DatabaseThis help topic has a video
  Add Notes For Clients In Your Clients Database
  Creating New Client in Clients Database
  Create Reminders in Client Database
  Create Labels and Custom Letters
  Client Type
  Client Database Fast Notes
  eContracts Summary in Client Database
  Importing Your Client Database
Contract Deadlines Communication ToolsThis help topic has a video
  Adding Custom Deadlines to a Transaction
  Counterproposal Created - Update Deadline Tracking System
Contract Deadlines Tracking System
  Contract Deadline Feature
  Custom Deadlines Feature
Contract FoldersThis help topic has a video
Contract to Buy and Sell Features
  Add More Buyers_Sellers to a Parent Contract
  Copying a Contract to Buy and Sell
  Creating a Contract to Buy and Sell
  How To Create Auto Dating Deadline Templates
Custom Labels and Letters FeatureThis help topic has a video
Disclosures - How To's
  Create Disclosures for a Specific Transaction
  Custom Addendum
  Email Disclosures Received From The Listing Agent When Integrated
  Email Lead Based Paint Pamphlet with the Lead-Based Paint Disclosure or Obligation
  Recreate Original Disclosures with only the Seller`s Signature
  Send Disclosures to Buyer`s Agent that Sent an Offer through eContracts
  View and Upload Disclosures Received thru Integration
Docs Management SystemThis help topic has a video
  Email/Forward Documents to Docs Management
  Miscellaneous Docs Management Folder
  Setting Up Sub Folders Under Misc. Docs Management Folder
  Using Sub Folders To Stay Organized
Double Ended/Sided ContractThis help topic has a video
  Creating a Double Ended/Side Contract
eCalendar FeatureThis help topic has a video
  Create a Personal Activity/Appointment in the eCalendar
  Update eCalendar from Amend-Extend/Counter Contract
Email Contracts Feature
  Emailing Contracts/Disclosures
  Adding Buyers, Sellers, Listing-Buyers Agent, Lender and Title Co. email Addresses
Full ReportThis help topic has a video
Home Warranty Order Feature
Listing Transaction - SubFOLDERSThis help topic has a video
  Create and Manage Transaction Buyer FOLDERS
Log - Notes FeatureThis help topic has a video
Message System FeatureThis help topic has a video
  Create New Message
  Email Message Library
Miscellaneous Contracts Folder
Navigating eContractsThis help topic has a video
  Clients With Contracts_Your Main Home Page
Parent Contract TemplatesThis help topic has a video
Printing Contracts/Documents OptionsThis help topic has a video
  Adding a Frame to Printed Contracts
Quick Start FeatureThis help topic has a video
  Create Quick Start Master Template
  Edit Quick Start Master Template
Reports Feature: SOLD Transactions ReportThis help topic has a video
Saving a Contract-Document to your ComputerThis help topic has a video
Signature Certificate This help topic has a video
Title Order
  Title Order: Choose What You Want To Allow/Share
Transaction CoordinatorThis help topic has a video
  Transaction Coordinator Settings For A TC Account
Utilities Personal Settings
  Creating Custom Deadlines in Utilities
  Auto_Dating_Deadline_Templates
  Company Logo
  eSignature File & Settings
  eContracts Settings Under Utilities
  Enter your Broker License! Mandatory for 2019
Vacation Notice FeatureThis help topic has a video
Web SignatureThis help topic has a video
  Allowing Participants Web Signature (other than your clients)
  Disable Font Signature Capability from all Contracts

Best Practices for Success

Welcome to CTM Software! 

Below are recommendations for learning and using your CTM Software most effectively! And "Tips" for managing all transactions successfully

Please feel free to share with us your own Best Practices.  Email specifics to us at [email protected]

 

TOPIC: Integration

  • Managing a Multiple Offer Situation:  Make sure that you understand how to eliminate the possibility that your seller(s) electronically sign(s) more than one offer at a time. 

Information Video:     Managing a Multiple Offer Situation

  • 2021 New Enhancement - Feature Links to Force Integration Yourself:  These two new feature links are now available for both the Selling Agent and the Listing Agent.  You will use this feature once Integration (linking) has been attempted, but not successful.

Information Video:     Feature Links to Force Integration Yourself

 

TOPIC: FAQ's

  • Frequently Asked Questions:  Click on this Topic Heading and review the TOP frequently asked questions by users.  You may have the same question(s).  We have the answers ready for you and recommended videos to review.  Whether you are a "self-help" learner or you are working during our off hours, this topic review will "save you time".  

 

TOPIC: BITE-SIZE Learning

Bite-Size Learning - 6-18-24 Managing a Multiple Offer Situation

Bite-Size Learning – 3-21-24 Ordering Appraisal Gap Protection

Bite-Size Learning - 1-16-24 Transaction Coordinator Basics

Bite-Size Learning - 121423 Understanding the Power Behind the Contact Sheet

Bite-Size Learning – 91423 Contract to Buy and Sell Features

Bite-Size Learning - 71123 Ordering an O&E and Title Electronically

Bite-Size Learning - 6623 Enhanced Integration Features

Bite-Size Learning - 51723  Managing a Multiple Offer Situation

Bite-Size Learning - 4623  Working with a non-eContracts Agent

Bite-Size Learning - 32323  Creating a Clause Library & Email Message Library

Bite-Size Learning - 21523  Manufacture Home Fundamentals

Bite-Size Learning - 11223  Integration- Basic Features

Bite-Size Learning - 72221  (Parent) Contract Templates

Bite-Size Learning - 6821 eCalendars & Deadline Tracking

Bite-Size Learning - 9121 Enhanced Integration Features

Bite-Size Learning - 111021  Changing A Contract After It’s Locked

Bite-Size Learning - 12921 Adding Participants To A Transaction

TOPIC: Attend LIVE Training Courses

  • Training Courses:  Be sure to attend each training level.  Check out the Training Calendar for our topic outlines and course schedule.  Together, our trainers have over 20 years of experience in the Real Estate business and CTM Software.  You will learn the concept and power of the software by attending each class:  Beginner, Intermediate and Advance Q&A    
    • Create your MRI Training Academy account and register today, to learn all the Tips & Tricks for becoming sucessful in using your CTM Software account.
       
      • If you are unable to attend a live course, then check out our best recorded sessions:

Presented by Chris Sterkel:  Beginner         Intermediate         Advance

Course Handouts/Worksheet:                 Beginner         Intermediate         Advance Flyer

 

TOPIC: Receive 2 Hours of Continuing Education Credit Each Year

  • CE Credit:  Our LIVE Beginner, Intermediate and Advance eContracts Classes are approved for 2 hours of Real Estate Continuing Education (CE Credits) per agent, per fiscal year.  Be sure to attend a refresher course each year! 
  • Take note of the compliance requirements from the Real Estate Commission.  Click Here to review the CE Credit Requirements for Online Course document.

 

 

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