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Introduction

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Best Practices for Success

Frequently Asked Questions

Understanding the Contract / Management System

Interactive Electronic Contracts-Documents

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Quick Minute Updates

CTM One Users

  Introduction to CTM One New User
  NEW FEATURES - What's New for Software Releases and Updates
  Input New Listing
  Input New Sale
  Main Dashboard - Basic View
  Main Dashboard - Messages System
  Utilities - Top Of Utilities - Basics
  Utilities - White Board
  Utilities - Personal Info
  Utilities - Enter your Broker License! Mandatory for 2019
  Utilities - eSignature File and Settings
  Utilities - Syncing Contract Deadlines To Your Calendar
  Utilities - Email Notification Settings
  Utilities - Custom Deadlines
  Utilities - Auto Dating Deadlines Templates
  Utilities - Customizing Agent Info Displayed on Contracts
  Utilities - eContracts Settings
  Utilities - Smart eContracts Settings
  Detail Dashboard - Messages
  Detail Dashboard - Update Sale Link
  Detail Dashboard - Showing Instructions
  Detail Dashboard - Contract Deadlines
  Detail Dashboard - Adding Custom Deadlines to a Transaction
  Detail Dashboard - eCalendar
  Detail Dashboard - Contact Sheet
  Detail Dashboard - Save All Docs
  Detail Dashboard - Docs Management Convert
  TASK Feature

Integration OR Linking Transactions

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Smart eContracts & Templating

Account Personal InfoThis help topic has a video
Account: Payments - Cancel Account Link
Attend LIVE Training Courses
Auto Dating Deadlines Template
Auto-Correction on Disclosures/Documents Feature
Brokerage Firm Benefits of Smart TemplatingThis help topic has a video
Cancel Account Instructions
Clause Library Feature
Client Access FeatureThis help topic has a video
Client DatabaseThis help topic has a video
Closing MLS InfoThis help topic has a video
Contract Deadlines Communication ToolsThis help topic has a video
Contract Deadlines Tracking System
Contract FoldersThis help topic has a video
Contract to Buy and Sell Features
Custom Labels and Letters FeatureThis help topic has a video
Customer Support
Dashboard BASIC NavigationThis help topic has a video
Disclosures - How To's
Docs Management SystemThis help topic has a video
Documents that can be Completed by Participants OnlineThis help topic has a video
Double Ended/Sided ContractThis help topic has a video
eCalendar FeatureThis help topic has a video
eContact SheetThis help topic has a video
Email Contracts Feature
Full ReportThis help topic has a video
Home Warranty Order Feature
Initial Lines on Printed Contracts Feature
Listing Transaction - SubFOLDERSThis help topic has a video
Log - Notes FeatureThis help topic has a video
Message System FeatureThis help topic has a video
Miscellaneous Contracts Folder
Mortgage CalculatorThis help topic has a video
Navigating eContractsThis help topic has a video
O & E OrderThis help topic has a video
Parent Contract TemplatesThis help topic has a video
PDF Print - Printing A ContractThis help topic has a video
Printing Contracts/Documents OptionsThis help topic has a video
Property Insurance Order FeatureThis help topic has a video
Quick Start FeatureThis help topic has a video
Reports Feature: SOLD Transactions ReportThis help topic has a video
Saving a Contract-Document to your ComputerThis help topic has a video
Signature Certificate This help topic has a video
Software Requirements
Team Member AccessThis help topic has a video
Title Order
Transaction CoordinatorThis help topic has a video
Utilities General Information
Utilities Personal Settings
Vacation Notice FeatureThis help topic has a video
Web InitialsThis help topic has a video
Web SignatureThis help topic has a video

Detail Dashboard - Contract Deadlines

CTM One Users Only:

This feature allows a Real Estate Agent and a Transaction Coordinator the ability to keep track of all contract deadlines based on the dates that are entered into a contract. Once the CONTRACT TO BUY AND SELL is "turned in" to the Office Manager, the Contract Deadlines are automatically populated to the Contract Deadline Tracking System on the Detailed Dashboard.

Once Dates/Deadlines are populated into this tracking system, the software will monitor those deadlines and display them on the eCalendar and your L/S Calendar. It will also auto populate dates into any of the three calendar choices you may have selected for syncing your deadlines - Outlook, Google, iCal.

If you have set up your Contract Deadlines Email Notifications under Utilities, the system will send you an email reminder or reminders as well. When you set up this function under Utilities you can request a reminder up to 15 days in advance of a deadline and on the due date.

When deadlines are overdue, the Contract Deadlines link on the Detail Dashboard will display a red dot:  Contract Deadlines


Once a deadline or task is completed, or is no longer due, the contract deadline system needs to be updated by selecting Contract Deadlines on the Detailed Dashboard. For each completed deadline you will need to check the box under the Status column and click Save.  The Date/Deadline column will indicate how many days the system thinks a deadline is overdue. By keeping your tracking system updated, the system will help you manage your contract deadlines. Your client can check the status of their transaction through the eCalendar that you email them without the need to call you.

NOTE: The system works in the same way for a Listing Contract, tracking the day that it was created and the day the listing expires. For a listing, if you are integrated or linked with the Buyer`s Agent, then you can click on the green link to Update Contract Deadlines and the Contract Deadlines will update from the offer that is Integrated with you.

You can also Update Contract Deadlines Tracking by checking the box above the Dates/Deadlines in a COUNTERPROPOSAL and/or an AMEND-EXTEND

If you are on the SALE side of the transaction and you receive a COUNTERPROPOSAL, you can click on the green link Update Contract Deadlines from Counterproposal if the COUNTERPROPOSAL has been shared with you from the Listing Agent through the Integration process.

NOTE: If you receive an offer from a non-CTM agent or you are not Integrated/Linked for any reason, then you must manually input the dates into the Contract Deadlines on the Detailed Dashboard.

IMPORTANT: Each Deadline will automatically populate into the clients eCalendar and your L/S Calendar by default. If you don`t want these deadlines to send you email reminders or sync to your calendar, you need to uncheck the box Monitor Contract Deadlines and click Save.  (located on the top left corner of the Contract Deadlines page).
Monitor Contract Deadlines.

Make sure to watch the video below for more information.

 


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