Our goal at CTM Software is to provide the best customer support to our customers, partners, and prospects.
Each customer support service request is tracked and monitored from first contact to final resolution. We provide an escalation process, based on problem severity, to ensure that all business-critical issues are quickly resolved.
We provide customer support 7 days a week.
Customer Support Hours
Monday - Friday
8:00 am to 8:00 pm MST
Saturday and Sunday
8:30 am to 5:30 pm MST
Please refer to the " Help Video Tutorial " located below the Dashboard.
(Over 300 videos will help you understand the features you need)
Please refer to the " Training Video " located below the Dashboard.
This training video is designed to help you understand the functionality of CTMeContracts and its features.
CTM Software Operations & Customer Support will be closed on the following Holidays:
New Year's Day
Martin Luther King Jr. Day
Day after Thanksgiving
Check for customer support holiday hours under the Main Dashboard column of your account.